Title of article
The role of employee effort in satisfaction with service transactions
Author/Authors
Lois A. Mohr، نويسنده , , Mary Jo Bitner، نويسنده ,
Issue Information
ماهنامه با شماره پیاپی سال 1995
Pages
14
From page
239
To page
252
Journal title
Journal of Business Research
Serial Year
1995
Journal title
Journal of Business Research
Record number
154078
Link To Document