• Title of article

    A Longitudinal Study of the Stability of Consumer Expectations of Services

  • Author/Authors

    Kenneth E. Clow، نويسنده , , David L. Kurtz، نويسنده , , John Ozment، نويسنده ,

  • Issue Information
    ماهنامه با شماره پیاپی سال 1998
  • Pages
    11
  • From page
    63
  • To page
    73
  • Journal title
    Journal of Business Research
  • Serial Year
    1998
  • Journal title
    Journal of Business Research
  • Record number

    154285