مرکز منطقه ای اطلاع رساني علوم و فناوري - Some Problems When Adopting Churchillʹs Paradigm for the Development of Service Quality Measurement Scales

Title of article :

Some Problems When Adopting Churchillʹs Paradigm for the Development of Service Quality Measurement Scales

Author/Authors :

Anne M. Smith، نويسنده ,

Issue Information :

ماهنامه با شماره پیاپی سال 1999

Pages :

From page :

109

To page :

120

Journal title :

Journal of Business Research

Serial Year :

1999

Journal title :

Journal of Business Research

Record number :

154382

Link To Document :