Title of article
Service Performance Gap: Re-evaluation and Redevelopment
Author/Authors
Pierre Chenet، نويسنده , , Caroline Tynan، نويسنده , , Arthur Money، نويسنده ,
Issue Information
ماهنامه با شماره پیاپی سال 1999
Pages
15
From page
133
To page
147
Journal title
Journal of Business Research
Serial Year
1999
Journal title
Journal of Business Research
Record number
154384
Link To Document