Title of article
Service quality: gaps in the Malaysian telemarketing industry
Author/Authors
Norizan Mohd Kassim، نويسنده , , Jamil Bojei، نويسنده ,
Issue Information
ماهنامه با شماره پیاپی سال 2002
Pages
8
From page
845
To page
852
Journal title
Journal of Business Research
Serial Year
2002
Journal title
Journal of Business Research
Record number
154684
Link To Document