Title of article :
Organizational citizenship behaviors and service quality as external effectiveness of contact employees
Author/Authors :
Mahn Hee Yoon، نويسنده , , Jaebeom Suh، نويسنده ,
Issue Information :
ماهنامه با شماره پیاپی سال 2003
Keywords :
Service Quality , Organizational Citizenship Behavior , Contact employee
Journal title :
Journal of Business Research
Journal title :
Journal of Business Research
