مرکز منطقه ای اطلاع رساني علوم و فناوري - The influence of technology anxiety on consumer use and experiences with self-service technologies

Title of article :

The influence of technology anxiety on consumer use and experiences with self-service technologies

Author/Authors :

Matthew L. Meuter، نويسنده , , Amy L. Ostrom، نويسنده , , Mary Jo Bitner، نويسنده , , Robert Roundtree، نويسنده ,

Issue Information :

ماهنامه با شماره پیاپی سال 2003

Pages :

From page :

899

To page :

906

Keywords :

Self-service technologies , Retail technologies , Technology anxiety

Journal title :

Journal of Business Research

Serial Year :

2003

Journal title :

Journal of Business Research

Record number :

154794

Link To Document :