Reliability analysis and operator modelling

The paper considers the state of operator modelling in reliability analysis. Operator models are needed in reliability analysis because operators are needed in process control systems. HRA methods must therefore be able to account both for human performance variability and for the dynamics of the interaction. A selected set of first generation HRA approaches is briefly described in terms of the operator model they use, their classification principle, and the actual method they propose. In addition, two examples of second generation methods are also considered. It is concluded that first generation HRA methods generally have very simplistic operator models, either referring to the time-reliability relationship or to elementary information processing concepts. It is argued that second generation HRA methods must recognise that cognition is embedded in a context, and be able to account for that in the way human reliability is analysed and assessed.