مرکز منطقه ای اطلاع رساني علوم و فناوري - Using fuzzy numbers to evaluate perceived service quality

Title of article :

Using fuzzy numbers to evaluate perceived service quality

Author/Authors :

Cheng-Ju Chien، نويسنده , , Hui-Hua Tsai، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2000

Pages :

From page :

289

To page :

300

Keywords :

Fuzzy number , Service Quality , Retail store , hamming distance , Possibility theory

Journal title :

FUZZY SETS AND SYSTEMS

Serial Year :

2000

Journal title :

FUZZY SETS AND SYSTEMS

Record number :

162483

Link To Document :