Title of article :
Measuring the performance of IT services: An assessment of SERVQUAL
Author/Authors :
Helen Kang، نويسنده , , Graham Bradley، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2002
Keywords :
SERVQUAL , Information Technology (IT) , Performance measurement , Service Quality
Journal title :
International Journal of Accounting Information Systems
Journal title :
International Journal of Accounting Information Systems
