Integrating fuzzy quality function deployment and linear goal programming for supplier selection

Supply chain management (SCM) has recently received considerable attention in business management literature. Many companies consider a well-designed SCM and implement it to their systems to increase the performance of production systems. Supplier selection is a fundamental aspect of SCM, which heavily contributes to the overall supply chain performance. SCM is a complicated decision-making problem including both quantitative and qualitative factors. In this paper, we try to determine criteria, indicated by experts for selection of suitable suppliers. The proposed study obtains weight of each criterion by Fuzzy Linear Goal Programming (FLGP) technique. We rank the suppliers by Fuzzy Quality Function Deployment (FQFD) method. The study is executed for a PETROCHEMICAL Co. to evaluate and select the best suppliers.