Title of article
Service quality in hospitality organizations : Michael Olsen, Richard Teare and Evert Gummesson. Cassell (Wellington House, 125 Strand, London WC2R 0BB, UK), 1995, 316 pp. (tables, figures, bibliography, indexes), £40 (cloth), £17.99 (paper). ISBN 0-304-3
Author/Authors
Ronald E. McCarville، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 1997
Pages
3
From page
258
To page
260
Journal title
Annals of Tourism Research
Serial Year
1997
Journal title
Annals of Tourism Research
Record number
182839
Link To Document