Title of article :
An integrated approach to process and service management
Author/Authors :
Forbes Gibb، نويسنده , , Steven Buchanan، نويسنده , , Sameer Shah، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2006
Keywords :
Process management , Information strategy , information systems , Service management
Journal title :
International Journal of Information Management
Journal title :
International Journal of Information Management