مرکز منطقه ای اطلاع رساني علوم و فناوري - Maintaining service quality under pressure from investors: a systems dynamics model as a hands-on learning tool

Title of article :

Maintaining service quality under pressure from investors: a systems dynamics model as a hands-on learning tool

Author/Authors :

Ann van Ackere، نويسنده , , Kim Warren، نويسنده , , Svend Erik Larsen، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 1997

Pages :

From page :

128

To page :

137

Journal title :

European Management Journal

Serial Year :

1997

Journal title :

European Management Journal

Record number :

187489

Link To Document :