Title of article
A framework for strategic service management
Author/Authors
Deborah L. Kellogg، نويسنده , , Winter Nie، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 1995
Pages
15
From page
323
To page
337
Keywords
service operations , strategy , Service process , Service package
Journal title
Journal of Operations Management
Serial Year
1995
Journal title
Journal of Operations Management
Record number
189932
Link To Document