مرکز منطقه ای اطلاع رساني علوم و فناوري - Effect of service supplier performance on satisfaction and loyalty of store managers in the fast food industry

Title of article :

Effect of service supplier performance on satisfaction and loyalty of store managers in the fast food industry

Author/Authors :

Theodore P. Stank، نويسنده , , Thomas J. Goldsby، نويسنده , , Shawnee K. Vickery، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 1998

Pages :

From page :

429

To page :

447

Keywords :

food , Customer satisfaction , Service

Journal title :

Journal of Operations Management

Serial Year :

1998

Journal title :

Journal of Operations Management

Record number :

190218

Link To Document :