مرکز منطقه ای اطلاع رساني علوم و فناوري - A preliminary investigation of the relationships between employee motivation/vision, service learning, and perceived service quality

Title of article :

A preliminary investigation of the relationships between employee motivation/vision, service learning, and perceived service quality

Author/Authors :

Julie M. Hays، نويسنده , , Arthur V. Hill، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2001

Pages :

From page :

335

To page :

349

Keywords :

empirical research , Human resources/OM interface , Service Operations , quality

Journal title :

Journal of Operations Management

Serial Year :

2001

Journal title :

Journal of Operations Management

Record number :

190360

Link To Document :