Title of article :
An empirical test of the causal relationships in the Baldrige Health Care Pilot Criteria
Author/Authors :
Susan M. Meyer، نويسنده , , David A. Collier، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2001
Keywords :
empirical research , quality , Service Operations
Journal title :
Journal of Operations Management
Journal title :
Journal of Operations Management