Title of article
Physical distribution service quality in Internet retailing: service pricing, transaction attributes, and firm attributes
Author/Authors
Elliot Rabinovich، نويسنده , , Joseph P. Bailey، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2004
Pages
22
From page
651
To page
672
Keywords
Logistics/distribution , e-Services , Service Operations , MIS/operations interface , E-COMMERCE
Journal title
Journal of Operations Management
Serial Year
2004
Journal title
Journal of Operations Management
Record number
190559
Link To Document