مرکز منطقه ای اطلاع رساني علوم و فناوري - Managerial choice and performance in service management—a comparison of private sector organizations with further education colleges

Title of article :

Managerial choice and performance in service management—a comparison of private sector organizations with further education colleges

Author/Authors :

Chris Voss، نويسنده , , Nikos Tsikriktsis، نويسنده , , Benjamin Funk، نويسنده , , David Yarrow، نويسنده , , Jane Owen، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2005

Pages :

From page :

179

To page :

195

Keywords :

Service profit chain , Public sector , Empirical research

Journal title :

Journal of Operations Management

Serial Year :

2005

Journal title :

Journal of Operations Management

Record number :

190642

Link To Document :