مرکز منطقه ای اطلاع رساني علوم و فناوري - Customer satisfaction with order fulfillment in retail supply chains: implications of product type in electronic B2C transactions

Title of article :

Customer satisfaction with order fulfillment in retail supply chains: implications of product type in electronic B2C transactions

Author/Authors :

Sriram Thirumalai، نويسنده , , Kingshuk K. Sinha، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2005

Pages :

From page :

291

To page :

303

Keywords :

Order fulfillment , Retail supply chain , Electronic B2C commerce , Customer satisfaction

Journal title :

Journal of Operations Management

Serial Year :

2005

Journal title :

Journal of Operations Management

Record number :

190651

Link To Document :