• Title of article

    Customer satisfaction with order fulfillment in retail supply chains: implications of product type in electronic B2C transactions

  • Author/Authors

    Sriram Thirumalai، نويسنده , , Kingshuk K. Sinha، نويسنده ,

  • Issue Information
    روزنامه با شماره پیاپی سال 2005
  • Pages
    13
  • From page
    291
  • To page
    303
  • Keywords
    Order fulfillment , Retail supply chain , Electronic B2C commerce , Customer satisfaction
  • Journal title
    Journal of Operations Management
  • Serial Year
    2005
  • Journal title
    Journal of Operations Management
  • Record number

    190651