Title of article
Understanding service experience in non-profit performing arts: Implications for operations and service management
Author/Authors
Margee Hume، نويسنده , , Gillian Sullivan Mort، نويسنده , , Peter W. Liesch، نويسنده , , Hume Winzar، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2006
Pages
21
From page
304
To page
324
Keywords
service operations , Service Quality , Marketing/operations interface , process design , Operations Strategy
Journal title
Journal of Operations Management
Serial Year
2006
Journal title
Journal of Operations Management
Record number
190722
Link To Document