مرکز منطقه ای اطلاع رساني علوم و فناوري - Understanding service experience in non-profit performing arts: Implications for operations and service management

Title of article :

Understanding service experience in non-profit performing arts: Implications for operations and service management

Author/Authors :

Margee Hume، نويسنده , , Gillian Sullivan Mort، نويسنده , , Peter W. Liesch، نويسنده , , Hume Winzar، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2006

Pages :

From page :

304

To page :

324

Keywords :

service operations , Service Quality , Marketing/operations interface , process design , Operations Strategy

Journal title :

Journal of Operations Management

Serial Year :

2006

Journal title :

Journal of Operations Management

Record number :

190722

Link To Document :