مرکز منطقه ای اطلاع رساني علوم و فناوري - Measuring performance in multi-stage service operations: An application of cause selecting control charts

Title of article :

Measuring performance in multi-stage service operations: An application of cause selecting control charts

Author/Authors :

Joanne M. Sulek، نويسنده , , Ann Marucheck، نويسنده , , Mary R. Lind، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2006

Pages :

From page :

711

To page :

727

Keywords :

Multistage processes , Quality control charts , Service performance

Journal title :

Journal of Operations Management

Serial Year :

2006

Journal title :

Journal of Operations Management

Record number :

190769

Link To Document :