• Title of article

    Customer expectations in online auction environments: An exploratory study of customer feedback and risk

  • Author/Authors

    Byron J. Finch، نويسنده ,

  • Issue Information
    روزنامه با شماره پیاپی سال 2007
  • Pages
    13
  • From page
    985
  • To page
    997
  • Keywords
    Service Operations , Quality management , E-commerce
  • Journal title
    Journal of Operations Management
  • Serial Year
    2007
  • Journal title
    Journal of Operations Management
  • Record number

    190911