Title of article
The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services
Author/Authors
Moon-Koo Kim، نويسنده , , Myeong-Cheol Park، نويسنده , , Dong-Heon Jeong، نويسنده ,
Issue Information
ماهنامه با شماره پیاپی سال 2004
Pages
15
From page
145
To page
159
Keywords
Korea , Customer loyalty , Customer satisfaction , Switching barrier , Mobile
Journal title
Telecommunications Policy
Serial Year
2004
Journal title
Telecommunications Policy
Record number
192573
Link To Document