Title of article :
Determinants of customer loyalty in the wireless telecommunications industry
Author/Authors :
Abdolreza Eshghi، نويسنده , , Dominique Haughton، نويسنده , , Heikki Topi، نويسنده ,
Issue Information :
ماهنامه با شماره پیاپی سال 2007
Pages :
14
From page :
93
To page :
106
Keywords :
Customer Loyalty , Customer satisfaction , Tetrad , Propensity to switch , Estimating moderator effects
Journal title :
Telecommunications Policy
Serial Year :
2007
Journal title :
Telecommunications Policy
Record number :
192697
Link To Document :
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