Title of article :
Determinants of customer loyalty in the wireless telecommunications industry
Author/Authors :
Abdolreza Eshghi، نويسنده , , Dominique Haughton، نويسنده , , Heikki Topi، نويسنده ,
Issue Information :
ماهنامه با شماره پیاپی سال 2007
Keywords :
Customer Loyalty , Customer satisfaction , Tetrad , Propensity to switch , Estimating moderator effects
Journal title :
Telecommunications Policy
Journal title :
Telecommunications Policy