Title of article
Assessing damages for non-performance of a travel professional—a suggested use of “servqual”
Author/Authors
Bruce S. Urdang، نويسنده , , Richard M. Howey، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2001
Pages
6
From page
533
To page
538
Keywords
Travel law , Service failure , SERVQUAL , Contract damages
Journal title
Tourism Management
Serial Year
2001
Journal title
Tourism Management
Record number
195744
Link To Document