• Title of article

    Service quality management in hospitality, tourism and leisure: Jay Kandampully, Connie Mok and Beverley Sparks (Eds.), The Haworth Press, Binghamton, NY, 2001, ISBN 0-7890-1141-7

  • Author/Authors

    Janet F. McLean، نويسنده ,

  • Issue Information
    روزنامه با شماره پیاپی سال 2003
  • Pages
    2
  • From page
    115
  • To page
    116
  • Journal title
    Tourism Management
  • Serial Year
    2003
  • Journal title
    Tourism Management
  • Record number

    195904