Title of article
Development of a multiple-item scale for measuring customer satisfaction in travel agencies services
Author/Authors
?ngel Mill?n، نويسنده , , ?gueda Esteban، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2004
Pages
14
From page
533
To page
546
Keywords
Satisfaction , scale , Competitive strategy , Travel agents
Journal title
Tourism Management
Serial Year
2004
Journal title
Tourism Management
Record number
196044
Link To Document