Title of article
Determinants of response to customer e-mail enquiries to hotels: evidence from Austria
Author/Authors
Kurt Matzler، نويسنده , , Harald Pechlaner، نويسنده , , Dagmar Abfalter، نويسنده , , Mirjam Wolf، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2005
Pages
11
From page
249
To page
259
Keywords
E-mail , Mystery guest , Response behaviour , INTERNET
Journal title
Tourism Management
Serial Year
2005
Journal title
Tourism Management
Record number
196103
Link To Document