مرکز منطقه ای اطلاع رساني علوم و فناوري - Investigating structural relations affecting the effectiveness of service management

Title of article :

Investigating structural relations affecting the effectiveness of service management

Author/Authors :

Inwon Kang، نويسنده , , Sungil Jeon، نويسنده , , Sangjae Lee، نويسنده , , Choong-Ki Lee، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2005

Pages :

From page :

301

To page :

310

Keywords :

CONFLICT , Balanced power , Shared values , communication , Cooperation , effectiveness , Structural equation model , Trust , Airline service

Journal title :

Tourism Management

Serial Year :

2005

Journal title :

Tourism Management

Record number :

196113

Link To Document :