• Title of article

    The role of expectations in the consumer satisfaction formation process: Empirical evidence in the travel agency sector

  • Author/Authors

    Ignacio A. Rodriguez del Bosque، نويسنده , , Hector San Martin، نويسنده , , Jes?s Collado، نويسنده ,

  • Issue Information
    روزنامه با شماره پیاپی سال 2006
  • Pages
    10
  • From page
    410
  • To page
    419
  • Keywords
    Expectations , Satisfaction , Travel agencies , Spain
  • Journal title
    Tourism Management
  • Serial Year
    2006
  • Journal title
    Tourism Management
  • Record number

    196228