Title of article :
Using fuzzy cognitive map for the relationship management in airline service
Author/Authors :
Inwon Kang، نويسنده , , Sangjae Lee، نويسنده , , Jiho Choi، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2004
Pages :
11
From page :
545
To page :
555
Keywords :
fuzzy cognitive map , CONFLICT , communication , Shared values , Balanced power , Airline service effectiveness , Cooperation , Structuralequation model , Trust
Journal title :
Expert Systems with Applications
Serial Year :
2004
Journal title :
Expert Systems with Applications
Record number :
198100
Link To Document :
https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=198100
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