Title of article
The impact of network service performance on customer satisfaction and loyalty: High-speed internet service case in Korea
Author/Authors
Kwang-Jae Kim، نويسنده , , In-Jun Jeong، نويسنده , , Jeong-Cheol Park، نويسنده , , Young-Jun Park، نويسنده , , Chan-Gyu Kim، نويسنده , , Tae Ho Kim، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2007
Pages
10
From page
822
To page
831
Keywords
Network performance , Customer satisfaction , Customer loyalty , High-speed internet service
Journal title
Expert Systems with Applications
Serial Year
2007
Journal title
Expert Systems with Applications
Record number
198573
Link To Document