Title of article :
The impact of network service performance on customer satisfaction and loyalty: High-speed internet service case in Korea
Author/Authors :
Kwang-Jae Kim، نويسنده , , In-Jun Jeong، نويسنده , , Jeong-Cheol Park، نويسنده , , Young-Jun Park، نويسنده , , Chan-Gyu Kim، نويسنده , , Tae Ho Kim، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2007
Pages :
10
From page :
822
To page :
831
Keywords :
Network performance , Customer satisfaction , Customer loyalty , High-speed internet service
Journal title :
Expert Systems with Applications
Serial Year :
2007
Journal title :
Expert Systems with Applications
Record number :
198573
Link To Document :
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