Title of article
Predicting service request in support centers based on nonlinear dynamics, ARMA modeling and neural networks
Author/Authors
Emili Balaguer-Ballester، نويسنده , , Alberto Palomares، نويسنده , , Emilio Soria-Olivas، نويسنده , , Jose David Mart?n-Guerrero، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2008
Pages
8
From page
665
To page
672
Keywords
Time series analysis , Neural networks , Call centers
Journal title
Expert Systems with Applications
Serial Year
2008
Journal title
Expert Systems with Applications
Record number
198725
Link To Document