Title of article :
Soft TQM, hard TQM, and organisational performance relationships: an empirical investigation
Author/Authors :
Shams ur-Rahman، نويسنده , , Philip Bullock، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 1995
Keywords :
Total quality management (TQM) , Organisational performance , Soft TQM , Australian Manufacturing Council(AMC) , Hard TQM
