Title of article :
On managing operating capacity to reduce congestion in service systems
Author/Authors :
Kut C. So، نويسنده , , Christopher S. Tang، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 1996
Keywords :
Capacity management , Check-out services , Customer support services , Queueingmodels , Service systems , Congestion management
Journal title :
European Journal of Operational Research
Journal title :
European Journal of Operational Research