مرکز منطقه ای اطلاع رساني علوم و فناوري - Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Greek bank branches

Title of article :

Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Greek bank branches

Author/Authors :

Antreas D. Athanassopoulos، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 1997

Pages :

From page :

300

To page :

313

Keywords :

Efficiency , Data envelopment analysis , Service Quality , Bank branches , Value judgments

Journal title :

European Journal of Operational Research

Serial Year :

1997

Journal title :

European Journal of Operational Research

Record number :

212065

Link To Document :