مرکز منطقه ای اطلاع رساني علوم و فناوري - A survey analysis of service quality for domestic airlines

Title of article :

A survey analysis of service quality for domestic airlines

Author/Authors :

Yu-Hern Chang، نويسنده , , Chung-Hsing Yeh، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2002

Pages :

From page :

166

To page :

177

Keywords :

Multicriteria analysis , Service Quality , Survey , Fuzzy sets , airlines

Journal title :

European Journal of Operational Research

Serial Year :

2002

Journal title :

European Journal of Operational Research

Record number :

214081

Link To Document :