Title of article :
Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method
Author/Authors :
E. Grigoroudis، نويسنده , , Y. Siskos، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2002
Pages :
23
From page :
148
To page :
170
Keywords :
Multicriteria analysis , Preference disaggregation , ordinal regression , Customer satisfaction analysis
Journal title :
European Journal of Operational Research
Serial Year :
2002
Journal title :
European Journal of Operational Research
Record number :
214277
Link To Document :
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