Title of article :
Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method
Author/Authors :
E. Grigoroudis، نويسنده , , Y. Siskos، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2002
Keywords :
Multicriteria analysis , Preference disaggregation , ordinal regression , Customer satisfaction analysis
Journal title :
European Journal of Operational Research
Journal title :
European Journal of Operational Research