Title of article :
A service quality and success model for the information service industry
Author/Authors :
Hollis Landrum، نويسنده , , Victor R. Prybutok، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2004
Keywords :
service operations , quality management , Service Quality , information services
Journal title :
European Journal of Operational Research
Journal title :
European Journal of Operational Research
