مرکز منطقه ای اطلاع رساني علوم و فناوري - Optimal management of cross-trained workers in services with negligible switching costs

Title of article :

Optimal management of cross-trained workers in services with negligible switching costs

Author/Authors :

Oded Berman، نويسنده , , Jiamin Wang، نويسنده , , K. P. Sapna، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2005

Pages :

From page :

349

To page :

369

Keywords :

Logistics , Cross-trained workers , Queueing , Queue control , Heuristics , Front room and back room operations

Journal title :

European Journal of Operational Research

Serial Year :

2005

Journal title :

European Journal of Operational Research

Record number :

215605

Link To Document :