Title of article
Identity in customer service chat interaction: Implications for virtual reference
Author/Authors
Michelle M. Kazmer، نويسنده , , Gary Burnett، نويسنده , , Michael H. Dickey، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2007
Pages
25
From page
5
To page
29
Journal title
Library and Information Science Research
Serial Year
2007
Journal title
Library and Information Science Research
Record number
238522
Link To Document