Benchmarking using an index for bullwhip effect mitigation

Bullwhip effect is one of the serious problems caused by uncertainty in supply chain management. Graph theoretical approach has been utilized by some of the authors towards evaluation of various phenomena performance. This paper has been an attempt to develop bullwhip effect mitigation index (BWEMI), which is a single numerical benchmarking index utilizing graph theory and matrix (GTM) method. Review of literature and subsequent discussions with experts to obtain their valuable opinions regarding managing supply chains have been utilized to complement and supplement the variables. Digraph theory has been used to develop various matrices showing interactions among bullwhip effect mitigation factors. The tool so developed may help supply chain managers to analyze and quantify efforts towards bullwhip effect mitigation.