Author/Authors :
Zhand، Naista نويسنده Department of Psychiatry, Tehran University of Medical Sciences. Tehran, Iran. Zhand, Naista , Nazemian، Abbas نويسنده Psychiatry & Psychology Research Center, Tehran University of Medical Sciences, Tehran, Iran Nazemian, Abbas , Mohammadi، Mohammad reza نويسنده Psychiatry & Psychology Research Center, Tehran University of Medical Sciences, Tehran, Iran
Department of psychiatry, Tehran University of Medical Sciences, Tehran, Iran Mohammadi, Mohammad reza , Amini، Homayun نويسنده Psychiatry & Psychology Research Center, Tehran University of Medical Sciences, Tehran, Iran
Department of psychiatry, Tehran University of Medical Sciences, Tehran, Iran Amini, Homayun , Sharifi، Vandad نويسنده , , Mottaghipour، Yasamin نويسنده Department of Psychiatry, Shahid Beheshti University of Medical Sciences, Tehran, Iran Mottaghipour, Yasamin , Mousavinia، Seyed jafar نويسنده Psychiatry & Psychology Research Center, Tehran University of Medical Sciences, Tehran, Iran Mousavinia, Seyed jafar , Nejatisafa، Ali-Akbar نويسنده Department of Psychiatry, Roozbeh Hospital, Tehran University of Medical Sciences, Tehran, Iran , , Zarch، Varasteh Vakili نويسنده Psychiatry & Psychology Research Center, Tehran University of Medical Sciences, Tehran, Iran Zarch, Varasteh Vakili , Sobhe-Bidari، Payam نويسنده Psychiatry & Psychology Research Center, Tehran University of Medical Sciences, Tehran, Iran Sobhe-Bidari, Payam
Abstract :
Objective: To translate Verona Service Satisfaction Scale-32 (VSSS-32) to Persian, to adapt it for Iranian culture and to investigate the performance characteristics of the Persian version intended to measure patient satisfaction with psychiatric care.
Method: The VSSS-32 was translated to Persian using an elaborated methodology according to World Health Organization guideline. In addition, understandability and feasibility, of the measure were investigated in 121 patients and 74 relatives.
Results : Few changes or few adaptations were made to bring about crosscultural comparability. The VSSS-32 questions were generally understandable and acceptable for Iranian patients and relatives. The instrument was feasible to be administered in both participants and interviewers point of view.
Conclusion: The VSSS-32 Persian version appears to be a good crossculturally equivalent of the original English version. Understandability and applicability of the instrument was good.
