Title of article
Indicators of Organizational Resilience in Critical Sociotechnical Systems: A Qualitative Study for the Refinery Complex
Author/Authors
Khodakarim Soheila نويسنده Proteomics Research Center, Faculty of paramedical sciences, Shahid Beheshti university of medical sciences, Tehran , Jafari Mohammad Javad نويسنده School of Public Health, Shahid Beheshti University of Medical Sciences , Shirali Gholam Abbas نويسنده Assistant professor, Depatment of Occupational Health, School of Health, Ahvaz Jundishapur University of Medical Sciences, Ahvaz, Iran , Khademi Zare Hassan نويسنده Hassan Khademi Zare, Associate Professor, Industrial Engineering Department, Yazd University, Yazd, Iran , Jafari Nodoushan Reza نويسنده Department of Occupational Health, Shahid Beheshti University of Medical Sciences, Tehran, Iran
Pages
5
From page
1
To page
5
Abstract
[Background]Resilience engineering is a new approach for safety management. The purpose of this paper was to determine indicators constructing organizational resilience as an important part of overall resilience.[Methods]This was a qualitative study. The data collection method was semi-structured interviews as well as the discussion group method. The data were analyzed with conventional qualitative content analysis.[Results]Overall, 232 primary codes were classified in 81 sub-indicators and 11 indicators. Eleven indicators were as follows: management commitment, performance management system, flow of information/communication, involvement culture, error management system, education, preparedness, flexibility, innovation culture, change management, and human resource management.[Conclusions]Refineries and other firms are recommended to evaluate the situation of any identified indicators, therefore, they can promote the level of resilience by improving any indicator.
Journal title
Astroparticle Physics
Serial Year
2018
Record number
2411494
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