Title of article :
Emotion work and psychological well-being: A review of the literature and some conceptual considerations
Author/Authors :
Dieter Zapf
Preview PDF (234 K)
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Issue Information :
روزنامه با شماره پیاپی سال 2002
Keywords :
Burnout , Emotional labour , service interaction , Action theory
Journal title :
Human Resource Management Review
Journal title :
Human Resource Management Review
