Title of article :
Airline market share and customer service quality: a reference-dependent model
Author/Authors :
Yoshinori Suzuki، نويسنده , , John E. Tyworth، نويسنده , , Robert A. Novack، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2001
Pages :
16
From page :
773
To page :
788
Keywords :
Econometric model , Customer service , airline demand , reference point
Journal title :
Transportation Research. Part A: Policy & Practice
Serial Year :
2001
Journal title :
Transportation Research. Part A: Policy & Practice
Record number :
243785
Link To Document :
https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=243785
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