Title of article :
Investigating the Relationship between Personnel Knowledge Management Maturity and Instructional Services’ Quality of Islamic Azad University of Kerman
Author/Authors :
Salajeghe, Sanjar Department of Public Mangement - Islamic Azad university, Kerman University , Mehdizadeh, Samaneh Department of Public Mangement - Islamic Azad university, Kerman University , Nazeri, Mojgan Department of Public Mangement - Islamic Azad university, Kerman University
Abstract :
The maturity of employee knowledge management is a systematic effort
to develop, promote, and apply knowledge of organizations in order to
achieve success and goals that can have a significant impact on the
quality of services as well as the development of organizational
innovation. The present study deals with the assessment of personnel’s
knowledge management maturity and the instructional service quality
in Islamic Azad University of Kerman. Questionnaire was used as a
data collection instrument. Research population consisted of 300
personnel of Azad University of Kerman, and the sample size was 271.
The structural equation model was used for the assessment of the
relationship between personnel knowledge management maturity and
instructional services quality. The results indicated that there was a
positive relationship between instructional services quality and
knowledge management maturity
Keywords :
personnel , knowledge management maturity , instructional services quality , Islamic Azad University of Kerman
Journal title :
Astroparticle Physics
