Designing A Mixed System of Network DEA for Evaluating the Efficiency of Branches of Commercial Banks in Iran

One of the most important applications of data envelopment analysis technique is measuring the efficiency of bank branches. Performance measurement in the banking industry is important for several groups, including bank managers, customers, investors, and shareholders. The purpose of this study is to examine and design a mixed structure to measure the efficiency of branches of Iranian banks according to their policies. In order to obtain the efficiency of the structure divisions proposed in this study, a slackbased NDEA model was selected to solve its mathematical model. The study sample consists of 31 branches of a large commercial bank in Iran. The advantage of this research to previous studies is that the result will be more realistic considering the inputs and outputs consistent with Iran’s banking conditions.